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FAQs from Groupon
How much can I save with a Groupon discount code?
New customers can save 15% on their first deal with the welcome code, capped at £50 maximum discount. Additional seasonal codes can be stacked on top of existing discounts for even bigger savings.
Do NHS workers get special discounts at Groupon?
Yes, NHS staff and key workers can claim an additional 10% discount on local deals by verifying their status with a valid Blue Light Card through the Health Service Discounts portal.
Is there a student discount available?
Students and apprentices receive 10% off local deals after verifying their status with Student Beans. This discount applies on top of Groupon's already reduced prices.
What's the difference between using the website and the app?
The Groupon app offers exclusive deals with discounts up to 90% off, location-based recommendations, push notifications for flash sales, and digital voucher storage. Many users find better prices and more convenient features through the mobile app.
Can I return a Groupon voucher if I change my mind?
Yes, unused Local Deals vouchers can be returned for a full refund within 14 days of purchase, unless marked as "Final Sale." Refunds are typically issued as Groupon Credits for future purchases.
When are the best times to find the biggest discounts?
Black Friday and Cyber Week offer the deepest discounts with 30-70% off across all categories, sometimes reaching 80% off. January sales focus on wellness deals, while Valentine's Day and Mother's Day feature special dining and spa promotions.
How do I apply a promo code to my order?
During checkout, click the "Promo or Gift Code" link under your order summary, enter your code in the designated box, and click "Apply." You'll see your total refresh with the discount before completing your purchase.
Are there any delivery charges for Groupon deals?
Delivery costs vary by deal. Many local experiences have no delivery charges as they're digital vouchers, while some Groupon Goods include free delivery and others have separate shipping fees. Check the deal details before purchasing.
Can I use multiple discount codes on one order?
You can typically use one promo code per order, but these codes often stack with existing deal discounts. For example, a dining experience already 50% off might get additional savings with a coupon code.
What's included with Groupon gift cards?
Gift cards come in £25 and £75 denominations and can be used for spa experiences, dining, activities, and adventures. They're delivered directly to the recipient's inbox, never expire, and can be used across multiple deals.
Smart Ways to Save at Groupon
From welcome discounts to seasonal sales and app-exclusive offers, Groupon provides multiple ways to enjoy premium local experiences for less. These practical tips help you unlock the best deals on dining, wellness, activities, and more across the UK.
How Do I Use a Groupon Discount Code?
- Browse deals and add your chosen experience to the basket
- Proceed to checkout and review your order summary
- Click the "Promo or Gift Code" link under the order details
- Enter your discount code in the designated box
- Click "Apply" to see your total refresh with the discount
- Complete your purchase with the reduced price
Welcome Offers: 15% Off Your First Experience
New customers can save 15% on their first deal with Groupon's welcome offer, capped at £50 maximum discount. This applies to local deals including dining, spa treatments, activities, and experiences. Some accounts may also receive up to 30% off their first app order, making it worth downloading the mobile app before your initial purchase.
Newsletter Savings and Personalised Deal Alerts
Signing up for Groupon emails unlocks several money-saving benefits:
- Personalised deal recommendations based on your location and preferences
- Early access to seasonal sales and limited-time offers
- Flash sale notifications for time-sensitive discounts
- Special promotional codes delivered directly to your inbox
The newsletter ensures you're first to know about major sales events and exclusive offers in your area.
NHS and Student Discounts: 10% Extra Off
Save 10% as an NHS Worker
Healthcare workers can claim an additional 10% discount on deals on experiences by verifying their status with a valid Blue Light Card through the Health Service Discounts portal. This discount applies on top of existing deal prices.
Student Savings Made Simple
Students and apprentices receive 10% off local offers after verifying their status with Student Beans. This makes already discounted experiences even more affordable for those on a student budget.
Mobile App Exclusive: Up to 90% Off Deals
The free Groupon app delivers the platform's biggest discounts and most convenient features:
- Up to 90% off on app-exclusive deals
- Location-based recommendations using your device's GPS
- Push notifications for flash sales and limited-time offers
- Digital voucher storage - no need to print anything
- Apple Pay and Google Pay integration for faster checkout
Many users find the app offers better prices than the website, particularly for last-minute bookings and local experiences.
Seasonal Sales: Best Times to Buy
Black Friday Brings Maximum Savings
Groupon's biggest sale period offers 30-70% off across all categories, with some deals reaching up to 80% off. This is the ideal time to book experiences for the following year or purchase gift vouchers.
Year-Round Seasonal Offers
- January Sales - Focus on wellness and travel deals for new year resolutions
- Valentine's Day - Discounted spa and dining experiences for couples
- Mother's Day (March) - Special promotions on pampering and dining experiences
- Back-to-School (September) - Family-friendly activities and educational experiences
Flexible Returns and Refund Policy
Groupon offers peace of mind with their customer-friendly return policy:
- 14-day cooling-off period for unused Local Deals vouchers
- Full refunds issued as Groupon Credits for future purchases
- Free returns on most Groupon Goods within 14 days of delivery
- Order cancellation available before Goods items ship
This flexibility means you can book experiences with confidence, knowing you can get your money back if plans change.
Gift Cards and Sharing Experiences
Groupon gift cards come in £25 and £75 denominations and can be used across multiple deals. They're perfect for:
- Spa and wellness experiences - massages, facials, spa retreats
- Dining and gourmet experiences - fine dining, local favourites
- Adventure activities - hot air balloon rides, helicopter tours
Gift cards are delivered directly to the recipient's inbox and never expire, making them ideal for birthdays, anniversaries, or any special occasion.
Best Price Guarantee
Groupon offers a Best Price Guarantee on select deals to ensure you get the most competitive rate. If you find an identical experience for a lower price from the same provider within 72 hours of booking, Groupon will refund the difference. This guarantee provides extra confidence when booking premium experiences.