To ensure you never pay full-price for premium designer, take these quick steps whenever shopping at Luisa Via Roma:
- Start by picking a deal from our page by hitting the blue ‘Get Code’ or ‘View Discount’ button next to one you like.
- When selecting an offer without a code, follow the link in the next window to be taken to Luisa Via Roma with your deal already in place.
- For codes, copy yours when it’s revealed before clicking the link and starting your shop.
- Once you’re ready to pay, head to your order summary page and paste your code in the box on the right to apply your discount manually.
Sign up to the Luisa Via Roma mailing list to be the first to hear of the newest designs, sales and promotions, you won’t regret it.
Can I buy a Luisa Via Roma gift card?
Absolutely! Next time you fancy pampering someone special but are unsure what they’ll love the most, pick up a Luisa Via Roma gift card. A virtual card that can be redeemed immediately, you can top it up with your choice of value between £100 and £1000, the only limit is your generosity.
Does Luisa Via Roma offer a rewards scheme?
If you’ve got a taste for the finer things, you could really benefit from a Luisa Via Roma Privilege account. Completely free to join, a Privilege club membership will net you an array of exclusive benefits, including early access to promotions, rewards, luxury experiences and free reward points to exchange for credit on birthdays and anniversaries. An absolute must for any luxury shopper returning to indulge.
Where can I read Luisa Via Roma reviews?
TrustPilot have garnered over 6,000 happy reviews from Luisa Via Roma customers for you to look over before you buy. Nothing beats a solid second opinion or two, so feel free to read as many as you need to know you’re buying quality.
Any customers to try out their new designer clothing can have their pick of the following shipping methods:
- Standard (2-6 business days): £12
- Express (1-3 business days): £15
Luisa Via Roma want you to feel 100% satisfied with your purchase, which is why they offer a 28 day window for any customer to return their threads for a refund, store credit or equal exchange. Remember to keep any security tags intact to ensure your order qualifies for this. You can initiate a return anytime under ‘My Area’ when you’re logged in, after which you will be issued a RAN (Return Authorisation Number) and allocated a free return courier.
- Monday – Sunday: 10:30am to 07:00pm
To chat with the Luisa Via Roma team, get in touch using any of the following options:
Call: +39.055.093.60.54
Email
Customer service: customerservice@luisaviaroma.com
Product inquiries: productinfo@luisaviaroma.com
Write to:
LUISAVIAROMA
Via Roma, 19/21r
50123 Firenze, Italia