As one of the largest telecommunications companies in the country, British Telecom is a market leader in electronics, TV subscription and internet services. Founded in 1969, BT operates in around 180 countries, and has expanded beyond its original domain of telephone connection and broadband to include mobile phones, home security, fibre-optics, Digital Television services and vehicle fleet management.
As the demand for electronics grew, BT launched their online shop which has grown to include over 15,000 tech products. The shop has independent sections for Smart Home equipment, including Amazon Echo with Alexa, Computing and Networking, providing all the latest dynamic digital devices at bargain prices. What’s more, BT Shop has an online clearances department to help you find the product you need for less, including options for subscription services and the latest smartphones and handsets. From desktops and computer accessories to state-of-the-art TV sets and gaming consoles, you can get the very best electronics at BT Shop.
Copy the code given to you and click through to the BT Shop website. Once you have selected your items and added them to your basket, click on the basket icon in the top right hand corner of your screen and continue through to checkout, where you’ll find a box for your voucher code.
Check out the BT Shop website’s Deal of the Day for a new bargain BT Shop product available every morning.
How do I track my BT Shop order?
You’ll receive instructions on tracking your item, including your tracking number, in your confirmation email. Alternately, head to the BT Shop website for further information on how to track your order.
Can I rearrange the date or address of my BT Shop delivery?
If your order status is not ‘completed’ or ‘shipped’ you can rearrange the details of your BT Shop delivery. Just log into your BT account and head to the Orders and Returns section to alter your order details.
Can BT Shop help me understand my Smart Home equipment?
Absolutely, just use BT Shop’s customer service chat function if you’re having trouble installing or using your Smart Home technology. You can also have a read of BT Shop’s online technology dictionary if you’re struggling with any technological terms.
Call BT Shop - 0800 917 0510
Email BT Shop - shop@bt.com
BT Shop offers a standard delivery service which will take 1-3 business days at a cost of £3.49. Express Delivery (next working day) is also available at a cost of £9.99.
You can return an unused BT Shop item anytime up to 14 days after the date of receipt. BT Shop will collect your item from you, and deduct a small charge from your refund. Just head to the ‘orders and returns’ section of your account to initiate the returns process.
Monday to Friday - 9am to 5pm