Does The Fragrance Shop offer free delivery?
Delivery is free on orders over £40 and costs £2.99 otherwise.
How can I track my order?
Provided that you have registered with The Fragrance Shop, you will be able to log in and track your order online.
When is The Fragrance Shop sale?
There is always a good deal on at The Fragrance Shop, but to stay in the know about seasonal sales and other offers, download the app and sign up to the newsletter!
Where in my nearest Fragrance Shop store?
You can locate a Fragrance Shop close to you by entering your town or postcode into the online Store Locator. It could be that Click & Collect will be the best delivery option for you!
For really sweet treats to self or another, make The Fragrance Shop your number 1 destination. This is where you will find a world of goods for both men and women in gifts, fragrance, beauty and more. Every personality and taste can find the product match of their dreams here, go for classic scents that have been loved for years, or try something new, fresh and exciting - you'll be sure to find something perfect and at a bargain price too. With free samples on every order and a Try it First scheme in place too - here you can be sure to always enjoy your purchases. This is a little slice of heaven that you'll want to discover, and with such an abundant range to choose from, why not sign up to the Discovery Club to get a box of beauty treats straight to your door every quarter? That way you'll save on your guilty pleasure and get to sample all of the latest and greatest products on the market. Unveil The Fragrance Shop with vouchercloud, there's no better time to find your fragrance happiness after all!
- Copy the code or select the deal of your choice on vouchercloud
- Visit The Fragrance Shop online and browse for your goods
- Click ‘Add to Bag’ on those you wish to purchase, either continue shopping or go to the secure checkout
- Discounts will already be applied to your order summary and total
- You can also enter your promo code if necessary in the box provided
- Click ‘Apply’ and continue to login and checkout.
Sign up to the newsletter with your email address and you’ll get 10% off your first order!
Standard Delivery: £2.99 and free on orders over £40
Next Day Delivery: £3.99 and free on orders over £60
Click & Collect: free
Collect+: £3.99
Do check here for more information.
You have 90 days to return a product should you be unhappy with your purchase. You can do this in-store, and to send items back you must download an RMA form by logging into your account.
Email: customerservice@thefragranceshop.co.uk
Phone:: +44 (0) 161 468 1701
Customer Service opening hours are Monday - Friday, 8:00am - 6:00pm, closed weekends.