How can I get free delivery from MOO?
MOO offers free delivery on orders over £75. This is a great incentive to bulk up your order if you're close to the threshold. Additionally, new customers can sometimes get free delivery on smaller orders by subscribing to the MOO newsletter, so keep an eye out for this offer when you first visit the site.
Are there any discounts for students at MOO?
Yes, MOO offers a 15% student discount on first orders. To claim this discount, you'll need to verify your student status through MOO's website. It's a great way for students to get high-quality print products at a more affordable price.
How does MOO's refer-a-friend programme work?
When you refer a friend to MOO, they receive a 25% discount on their first order. Once your friend makes a qualifying purchase, you earn a £15 gift card. There's also a refer-a-business option where you can earn £150 for each qualified business referral.
Can I get free samples from MOO before placing an order?
Yes, MOO offers free sample packs so you can see and feel the quality of their products before making a purchase. You can request a free business card sample pack directly from their website. For other products like letterpress samples, contact MOO's customer service team.
What is the MOO Promise?
The MOO Promise is MOO's satisfaction guarantee. If you're not completely happy with your order, MOO will work to make it right, either through a reprint or a refund. This covers errors on MOO's part or if you're simply not satisfied with the result.
How often does MOO have sales or special offers?
MOO frequently runs sales throughout the year, including major shopping events like Black Friday. While specific dates vary, you can expect to find deals during holiday seasons and end-of-season clearances. Subscribe to MOO's newsletter or follow them on social media to stay informed about these offers.
Is there a loyalty programme for frequent MOO customers?
Currently, MOO doesn't offer a traditional loyalty programme with points or tiers. However, they provide other ways to save, such as bulk order discounts, referral rewards, and special offers for newsletter subscribers.
What are MOO's delivery timeframes?
MOO offers various delivery options. Standard delivery can take up to 10 days, while next day delivery is available on selected products when ordered before 12pm GMT Monday to Friday. Exact delivery times and costs depend on your location and order details, which you can review at checkout.
Can I change the designs on my MOO products without extra cost?
Yes, MOO's Printfinity feature allows you to print a different design on every card in a pack at no extra cost. This is great for showcasing different products, featuring various team members, or simply adding variety to your marketing materials without increasing your expenses.
How can I contact MOO's customer service?
You can reach MOO's customer service team through their official website at uk.moo.com. They have a comprehensive FAQ section for quick answers, and for more specific inquiries, you can use the contact form on their website.
Money-Saving Made Simple at MOO
How to Use a MOO Discount Code
Saving money at MOO is easy when you know how to apply a discount code. Follow these simple steps to ensure you're getting the best deal on your order:
- Browse MOO's website and add your desired items to your basket.
- Once you're ready to checkout, click on the basket icon in the top right corner.
- Review your order and look for the "Add a promo code" link below your order summary.
- Click the link and enter your MOO coupon code in the box that appears.
- Hit "Apply" to see your discount reflected in the order total.
- Complete your purchase with the discounted price.
Unlock Exclusive Deals with MOO's Newsletter
Want to stay ahead of the savings game? Signing up for MOO's newsletter, affectionately known as the MOOsletter, is your ticket to exclusive discounts and insider information. Here's what you can expect when you subscribe:
- A generous discount on your first order when you spend £30 or more
- Regular updates on special offers and promotions
- Design inspiration to help you make the most of MOO's products
- Company news and product launches
Subscribing is a no-brainer for anyone looking to maximise their savings at MOO. Plus, with the added bonus of creative inspiration, you'll be well-equipped to design stunning marketing materials that won't break the bank.
Student Savings: Discounts for the Academic Community
MOO understands the importance of making a great impression on a budget. That's why they offer a special student discount to help you kickstart your professional journey:
- Enjoy a 15% discount on your first order
- Perfect for creating business cards, flyers, and other materials for your student projects or budding business
- Available alongside free samples, so you can test the quality before committing
To take advantage of this offer, simply verify your student status on the MOO website. It's an excellent opportunity to get high-quality print products without stretching your student budget too thin.
Refer a Friend and Reap the Rewards
MOO's referral programme is a win-win for you and your friends. Here's how it works:
- Refer a friend to MOO, and they'll receive a 25% discount on their first order
- Once your friend makes a qualifying purchase, you'll earn a £15 gift card
- There's no limit to how many friends you can refer, so keep spreading the word!
MOO also offers a refer-a-business programme:
- Refer a business to MOO, and you could earn a £150 reward for each qualified referral
- It's a great way to help other businesses discover MOO's quality products while padding your own wallet
This referral system is a clever way to save money on future purchases while helping your network access MOO's premium printing services.
Free Samples: Try Before You Buy
Not sure which paper stock or finish is right for your project? MOO's got you covered with their free sample packs:
- Request a free business card sample pack to feel the quality firsthand
- Contact customer service for letterpress samples if you're interested in this premium option
- Experience different paper types, finishes, and printing techniques at no cost
This try-before-you-buy approach ensures you're completely satisfied with your choice before placing a larger order. It's a risk-free way to explore MOO's offerings and find the perfect match for your brand.
Bulk Buying Benefits: Save More When You Order More
If you're looking to stock up on business cards or other printed materials, MOO rewards you for buying in bulk:
- The more you order, the lower the per-item cost becomes
- Perfect for businesses needing large quantities of marketing materials
- Consider ordering for multiple employees or departments at once to maximise savings
This tiered pricing structure makes MOO an excellent choice for businesses of all sizes, from startups to established companies looking to refresh their branding materials.
The MOO Promise: Satisfaction Guaranteed
MOO stands behind their products with the "MOO Promise," offering peace of mind with every purchase:
- If you're not 100% satisfied with your order, MOO will make it right
- Options include reprints or refunds, depending on the situation
- This guarantee covers errors on MOO's part or if you're simply not happy with the result
This customer-first approach means you can shop with confidence, knowing that MOO is committed to your satisfaction. It's a refreshing policy that sets MOO apart in the printing industry.
Seasonal Sales and Special Events
Keep an eye out for MOO's seasonal sales and special events throughout the year. While specific dates and discounts may vary, here are some occasions when you might find extra savings:
- Black Friday and Cyber Monday deals
- End-of-season clearance sales
- New product launch promotions
- Holiday-themed discounts (e.g., Christmas, Valentine's Day)
Following MOO on social media or subscribing to their newsletter is the best way to stay informed about these limited-time offers. Be ready to act quickly, as the best deals often have limited stock or time frames.
Delivery Information: Get Your MOO Products Fast
MOO offers various delivery options to suit your needs and budget:
- Free delivery on orders over £75
- Standard delivery fees start at £3.90 for economy shipping (up to 10 days)
- Next day delivery available on selected products when ordered before 12pm GMT Monday to Friday
- Delivery costs vary based on order size and delivery speed
For the most up-to-date information on delivery options and costs, check the delivery section during checkout. Remember, combining orders to hit the free delivery threshold can be a smart way to save on shipping costs.
Contact Information: Reach Out to MOO
If you need assistance or have questions about your order, MOO's customer service team is ready to help:
- Visit the official website: uk.moo.com
- Check their FAQ section for quick answers to common questions
- For more personalised support, use the contact form on their website
MOO's customer service is known for being responsive and helpful, so don't hesitate to reach out if you need guidance on using a promotional code or have questions about their products.
Getting Social with MOO
Stay connected with MOO and be the first to know about new products, design tips, and exclusive offers:
Following MOO on social media is a great way to get inspired, learn about new products, and catch limited-time promotions. It's also an excellent resource for design tips and seeing how other businesses are using MOO products creatively.